Practical AI for service-based SMEs

Your business is ready for AI.Your systems may not be.

We build the WhatsApp, CRM and AI systems that answer every lead in seconds — so service businesses can scale without hiring a larger team.

WhatsApp Business
New lead
Hi, I saw your ad — can you help automate my client follow-ups?
Absolutely 👋 I've logged your enquiry. Booking link sent — talk soon!
auto-routed to CRM
Sales Pipeline
Live
New
12
Qualified
7
Won
4
Follow-up sequence triggered automatically
0

Systems running live across our own group

0

Service sectors we build for

<0s

Lead response time our systems target

0 min

To get your free automation score

Built on tools you already trust

WhatsApp Businessn8nHubSpotNotionOpenAIClaudeGoogle SheetsZapierStripeMeta AdsWhatsApp Businessn8nHubSpotNotionOpenAIClaudeGoogle SheetsZapierStripeMeta Ads
The Bottleneck

Stop drowning in admin. Start scaling your service.

As an ambitious SME, your biggest bottleneck isn't ambition — it's manual work. Lost leads, scattered data, and repetitive tasks are costing you time and revenue.

At ILMIC, we fix your business systems and automate your admin. From lead capture to client delivery, we build the digital infrastructure that lets you focus on what you do best.

Built specifically for service-based SMEs:

ConsultanciesImmigration FirmsEducation AgenciesProperty BusinessesRecruitmentAccountantsClinics
Systems & Services

Everything you need to operate like a larger company

Five connected capabilities that replace manual work with intelligent, scalable systems.

AI & Automation

Stop doing the work a system can do. We build intelligent workflows for lead follow-up, WhatsApp automation, email sequencing, and internal tasks using practical AI assistants.

See how it works

Business Websites & Portals

Your website should be a system, not just a brochure. We develop lead-gen websites, client portals, booking systems, and payment-ready pages designed to convert.

See how it works

CRM & Sales Systems

Never lose track of an enquiry. We design and connect pipelines using HubSpot, Notion, and Google Sheets, complete with automated reminders and enquiry tracking.

See how it works

AI Business Tools

Give your clients and team instant answers. We custom-build ROI calculators, assessment tools, scoring systems, document checkers, and internal dashboards.

See how it works

Digital Operations Consultancy

Not sure where to start? We audit your current systems, map out the manual bottlenecks, connect your existing apps, and improve your data reporting.

See how it works

Not sure which you need?

Take the 2-minute scorecard and get a personalised automation roadmap for your business.

Get your AI score
Signature Systems

Off-the-shelf systems, ready to deploy

Proven products we've built, tested, and scaled — not abstract services.

LeadFlow AI

System

Who it's for

Businesses getting leads from Meta, Google, or WhatsApp.

What it does

Captures, routes, and instantly follows up with inbound leads automatically.

Client Portal Builder

System

Who it's for

Consultancies, agencies, and property firms.

What it does

Gives clients a secure, branded hub to upload documents and track progress.

SME Automation Audit

System

Who it's for

Any SME feeling overwhelmed by daily manual tasks.

What it does

A fixed-price diagnostic mapping out wasted admin and exact automation fixes.

Document Intelligence

System

Who it's for

HR, legal-adjacent, and application-heavy sectors.

What it does

AI-driven tools that handle forms, check evidence, and process contracts safely.

In development · Not yet available

Investment Data Analyser

We are building an AI-driven tool to organise, compare and explain data about general investments — turning scattered figures into something a non-specialist can actually read.

What we are building

  • Organise investment data from several sources into one consistent view.
  • Compare like with like, so figures reported in different formats can be set side by side.
  • Explain what the data shows in plain English, including what it does not show.
  • Surface the assumptions behind a number rather than hiding them.

Where it is up to

The Investment Data Analyser is in development and is not yet available. There is no public release, no waiting list and no launch date to share. This page exists so we are describing it accurately rather than quietly.

What it is not

  • It is not financial advice, and it will not be. It does not and will not make personalised recommendations.
  • ILMIC LTD is not authorised or regulated by the Financial Conduct Authority.
  • No returns, performance or outcomes are promised, projected or implied.
  • Nothing here is an offer, an inducement or a recommendation to buy, sell or hold any investment.
  • It has no proven results to report, because it is not in use.
Why ILMIC

We run our own companies on the systems we sell

ILMIC isn't an agency guessing at what works. We're the technology team behind a group of service businesses — immigration, education, and property — and every system we offer was built to solve our own operational problems first.

When you buy an automation from us, you're getting something we already depend on every day: the same lead capture, WhatsApp follow-up, and client portals that run our own group.

Proven inside our own group:

FCA GroupMetropol VisaSeven AcademyMansera / Emlak İngiltere
Proven Case Studies

We don't just sell theory. We sell proven operating systems.

Before we offer a solution to our clients, we build it, test it, and scale it within our own ecosystem.

Assessment ToolLeads pre-qualified before first contact

SCORE by Metropol Visa

Built an AI-supported visa readiness assessment tool that qualifies leads before a human ever touches them.

“The scorecard does our first consultation for us. By the time we pick up the phone, we already know exactly where the applicant stands.”

Metropol Visa — UK visa consultancy
Client PortalInvestor onboarding in minutes

Mansera / Emlak İngiltere Portal

Developed a seamless property lead access and investor journey system.

“Investors get portal access in minutes instead of email chains. It completely changed how professional we look from day one.”

Mansera — UK property investment
Lead CaptureZero missed enquiries

Seven Academy Digital Enquiry Flow

Engineered an education consultancy lead capture and programme management system.

“Every enquiry gets an instant answer and lands in the right pipeline. Nothing slips through anymore, even at peak season.”

Seven Academy — Education agency
CRM & AutomationHours of admin automated weekly

FCA Group CRM & WhatsApp Automation

Designed the internal lead tracking and automated client follow-up operations that power the wider group.

“Follow-ups that used to take the team hours every day now happen on their own — and clients notice how fast we've become.”

FCA Group — Immigration services
Pricing & Packages

Start simple. Scale fast.

Transparent, tiered engagements with a clear path from quick audit to ongoing partner.

Starter Audit

£350 – £750

Full technology review, automation map, and a hit-list of quick-win recommendations.

Get started
Most popular

Automation Sprint

£1,500 – £3,500

One focused, fully built workflow: e.g., lead capture, WhatsApp follow-up, CRM pipeline, or email sequence.

Get started

AI Tool Build

£3,000 – £8,000

Custom development of calculators, assessment tools, internal AI assistants, dashboards, or client portals.

Get started

Digital Operations Partner

£750 – £2,000/mo

Ongoing monthly support, system improvements, API integrations, and AI optimization.

Get started
FAQ

Questions, answered straight

The things SME owners ask us before they start.

How long does an Automation Sprint take?

Most sprints go live in 2–3 weeks. We scope one focused workflow — like lead capture or WhatsApp follow-up — build it, test it with your team, and hand it over working.

Do we have to change the tools we already use?

Almost never. We connect what you already have — Gmail, WhatsApp, spreadsheets, HubSpot, Notion — and only recommend a new tool when it clearly pays for itself.

Is our client data safe with AI?

Yes. We follow UK GDPR, use business-grade AI accounts that don't train on your data, and keep client data inside your own systems wherever possible. Details are in our Privacy Policy.

What do I actually get for a £350 Starter Audit?

A full review of your current systems, a map of where time and leads are leaking, and a prioritised list of fixes — each with estimated effort and payback. You can action it with us or with anyone else.

We're not technical. Is that a problem?

It's exactly who we build for. Everything ships with plain-English documentation and training, and we explain every term as we go — no jargon, no lock-in.

What's the difference between the WhatsApp app and what you build?

The free WhatsApp Business app gives you quick replies you send by hand. We build on the WhatsApp Business API — replies, routing, and follow-ups that happen automatically, at any volume, and log to your CRM.

Do you offer support after a build?

Yes — the Digital Operations Partner plan covers monitoring, improvements, and new automations every month. One-off builds also include a handover period, so you're never left stranded.

Plain-English Glossary

The jargon, explained simply

Every term we use, defined in one line with a real example — no tech background needed.

Automation

Getting a task done by itself, without you doing it manually.

💡A new WhatsApp enquiry gets an instant reply and is saved to your contacts — while you sleep.

AI (Artificial Intelligence)

Software that can read, write, and decide like a smart assistant.

💡It reads an incoming email and drafts the right reply for you to approve.

CRM

A digital address book that remembers every customer and reminds you to follow up.

💡It tells you 'call this lead today' so nobody slips through the cracks.

Lead

A potential customer who has shown interest in your business.

💡Someone who filled in your contact form or messaged your ad.

Workflow

A set series of steps that runs in order, automatically.

💡Enquiry comes in → reply sent → added to CRM → reminder set.

Client Portal

A private, branded web page where your clients log in to share files and track progress.

💡Your client uploads their documents instead of emailing them back and forth.

Dashboard

A single screen showing your key numbers at a glance.

💡Leads this week, conversions, and revenue — all live, no spreadsheets.

Integration

Connecting two apps so they share information automatically.

💡Your booking form drops new bookings straight into your calendar and CRM.

SME AI & Automation Scorecard

How much of your business could be automated today?

Take the SME AI & Automation Scorecard. It takes 2 minutes and will give you a personalised report showing exactly where you are losing time and how to fix it.

  • Where your leads are dropping off
  • How much time you lose to repetitive admin
  • If you are ready for practical AI integration
Get My Automation Score — 100% Free
Your result will look like
0%automation-ready

Plus a prioritised list of the exact systems to fix first — based on your 8 answers.

Contact

Book your Technology Review

Tell us what's slowing you down. We'll reply within one working day with the next step — usually a free 30-minute review call.

We'll only use your details to reply to your enquiry. No spam, no mailing lists.

Prefer to talk?

Skip the form — message us on WhatsApp or email and we'll take it from there.

Or email the right desk directly

Get Your AI ScoreBook a Technology Review